IMPORTANT!
Dear customer,
If you have placed an order via PayPal, please contact our customer support via this form to resolve the enquiry quickly. By opening a dispute it may take up to two weeks more than via the form below.

You can easily reach out to us with any questions or feedback. Check out our Frequently Asked Questions for quick answers.

If your question is not listed, or if you have a question about your order, please send us an e-mail.

Please note: If you have a question about your order, do not forget to add your order number so that we can answer your question as quickly as possible. Your order number always starts with #Vitaloreal

You can also contact us below:

Store name: Vitaloreal
Address: Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong
E-mail: service@vitaloreal.com

Opening hours:
Monday - Friday: 9am - 5pm
Saturday - Sunday 11am - 5pm